Customer Journey Map Collection

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Pole4fit Customer Journey Map

I wanted this portfolio to illustrate not only my visual… 

Customer journey maps for PeopleSmart users

Under the direction of Peter Merholz I teamed up with staff… 

Customer Journey Mapping

Customer journey mapping is the process of tracking,… 

Brand Experience Journey

As you can see Customer Journey Map is a tool that can be… 

Experience Chart Map

Another example is a simple analysis of experience of a… 

Experience Map

Below map is an example of merging CJM and CEM. The authors… 

‘UX’ Marks the Spot: Mapping the User Experience

I define UX as finding the sweet spot between the needs of… 

Nine sample customer journey maps – and what we can learn from them

The process of customer journey mapping can take many… 

Customer Journey Mapping

Customer journey map illustrates the relationship of a… 

Smaply – Visualize Customer Experience

With Smaply, You can create professional personas, journey… 

Experience Map

An experience map showing the myriad options people have… 

Phone and Internet Service User Journey

User Journeys

User journey including 3D characters for some time now to… 

Player Journey

Mobile Commerce Design

The first step of the Mobile Commerce Design process should… 

New Ways of Visualizing the Customer Journey Map

San Fransisco Muni journey map created by capturing key… 

Analysis of a service, through the Customer Journey

A Customer Journey Map, which I have created to analyse a… 

Customer Journey Canvas

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UX Visualization Examples & Templates

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